Privacy Policy

Effective date: October 20, 2026

Choice Digital Services Ltd, doing business as One Choice Digital (“we,” “us”), 7977 Fayette Ave NW, Massillon, OH 44646. Contact us at [email protected] or 330-737-7731.

What we collect

• Information you give us: name, phone number, email address, business name, and what you tell us you need, through forms, calls, texts and booking.
• Call and text records. Calls answered by our AI assistant may be recorded or transcribed, and the assistant will tell you so.
• Basic website usage data, such as pages viewed and device type, if we turn on website analytics.
• Payment details are handled by our payment processor, Stripe. We do not store full card numbers.

How we use it

• To answer your questions, schedule consults, and deliver services you ask for.
• To follow up about your request, and to send updates you agreed to receive.
• To run and improve our website and services, and to meet legal obligations.

Text messaging

We do not sell, rent or share mobile phone numbers or text-message consent with third parties or affiliates for their marketing or promotional purposes. See our SMS Terms.

Who we share it with

Service providers that help us run the business: Go High Level (customer management, phone, texting and scheduling) and Stripe (payments), plus email and similar tools we use to serve you. We share information with them only to provide our services, and when the law requires it. We do not sell personal information.

AI and recording notice

Some calls and chats are answered by an AI assistant, not a person, and the assistant will say so. Calls may be recorded or transcribed to take messages and improve service. If you do not want to be recorded, tell the assistant or call us back and ask for a person.

How long we keep it

We keep information for as long as we need it to provide our services and meet legal and accounting requirements, then delete or anonymize it.

Your choices

You can ask us to see, correct or delete your information, and you can opt out of texts or emails at any time. Email [email protected] and we will respond within 30 days.

Security

We use reasonable safeguards, but no system is completely secure.

Children

Our services are for businesses and are not directed to children under 13.

Changes

We will post updates here with a new effective date.